Patient Information
Making Appointments
If you can’t keep your appointment, please call 24 hours in advance to cancel or reschedule.
For Swope Health Central, please call 816-923-5800.
For Swope Health Northland, please call 816-627-2050.
For Swope Health Independence, please call 816-627-2000.
For Swope Health West, please call 913-321-2200
For Swope Health Wyandotte, please call 816-922-7600.
For Swope Health Central Behavioral Services, please call 816-922-7645.
- Children & Adolescent Services Ext.6316
- Adult Services Ext.6254
- Community Support Services Ext.6326
- Mental Health Court Ext.6281
For Drug & Alcohol Services, please call 816-929-2600.
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For New Patients
When coming to any Swope Health Services site for the first time, please register before receiving services.
A picture ID is required. Please arrive 30 minutes prior to your appointment to register.
Registration also includes giving consent for your care and making arrangements to pay for your services. Our providers may not treat you without your consent or the consent of a legal guardian, when applicable.
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How to Pay
Swope Health Services charges standard fees for medical, dental and behavioral health services, as well as for prescriptions, dentures, eyeglasses and medical
devices.
For Service Fees click here.
If you have an insurance card (click here for current list
of insurances accepted at Swope), please
present it at the time you register. If you are NOT
insured, fees for services are based on your income and
may be reduced or waived if you live on a limited
income according to state and federal guidelines. To
qualify for discounts, please present the following
information when you register (or within 30 days):
- Current proof of income.
- An unemployment determination letter.
- A notarized financial statement.
- A post-marked piece of mail with your current address on it
(within 10 days).
Computerized statements are sent monthly. You may
pay by cash, check, money order, MasterCard/Visa, or
through your insurance. At your request, the Billing
Department will be glad to work out a convenient
payment plan. Standard collection procedures will be
implemented for all past due accounts.
We collect annual income information so that we are
able to determine a sliding fee scale in the event that
your insurance does not cover the full amount. Please
be aware that non-covered services or insurance
rejections due to non-eligibility will be transferred to
self-pay.
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Calling Us After Hours
Swope Health Services staff are available to
talk with you after our offices close and on
weekends and holidays.
Your call will be
forwarded to our answering service that will
contact a provider from our staff.
After-Hours Phone Numbers
| Swope Health Central |
816-923-5800 |
| Swope Health Northland |
816-627-2050 |
| Swope Health Wyandotte |
816-922-7600 |
| Swope Health Quindaro |
913-321-2200 |
| Swope Health Independence |
816-627-2000 |
| Behavioral Health |
1-888-279-8188 |
After hours medical services are limited to
phone counseling, medicine prescriptions
and, if needed, a referral to a hospital
emergency room.
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Hospital Care
If you need hospital care, Swope Health
Services staff will refer you to a local
hospital. Tell the hospital staff that you are
a Swope Health Services patient so they
will send your medical information to us.
We include this material in your medical
records.
Swope Health Services is not responsible for
any healthcare services you receive outside
our system.
Prescription Refill Line
For Prescription refills call 816-922-3100. We will need your name, your date of birth, your prescription number and the name of your prescription.
Transportation
If you are insured, please contact your health plan to see if you qualify for a free ride to one of our service sites
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